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Deaf-Interpreting Psychologist
Is Helping to Bridge Cultures

By Amy Halloran

Dr. Russell Wolff is a licensed psychologist whose office is part of the new home of the Independent Living Center of the Hudson Valley in Troy, N.Y. Though he is not affiliated with the center, his presence there has made a big difference: Wolff, who is deaf, is the only psychologist in the Tri-City (Albany-Schenectady-Troy) area who can treat the deaf without an interpreter.

Dr. Russell Wolff is a licensed psychologist

Wolff provides counseling services for the deaf and hard of hearing, as well as for people who use sign language. He works with children, families and adults. He has done consulting work with school districts that are trying to help sort out issues with deaf students. He can help, for instance, if a child is having a hard time with classmates, or if the teacher is looking away and the student can’t lip read.

The simple logistics of communication can interfere with relationships and how people get along in the world. The differences between Deaf and hearing cultures present other issues to sort out.

“Many in the hearing community don’t understand Deaf culture,” Wolff said. “You could tap them on the shoulder, stomp your foot on the floor, but for deaf people, that’s normal. That often becomes a conflict. There (are) two cultures in one family. They’re bicultural, but they don’t always understand each other.”

That’s why in a counseling situation, speaking the same language is so important. A deaf counselor is, in Wolff’s words, “someone who can understand their issues and understand them.”

“I help them build their confidence to improve their quality of life,” he continued. “It’s not just for support. People come here for many reasons: psychiatric illnesses, some have depression, anxiety -- or it could be ADHD. There (are) a variety of issues. Basically, I provide services for people with adjustment difficulties, anger management, anxiety, choosing or adjusting to cochlear implants, dealing with hearing loss, depression, family relationship problems, managing stress, marital problems and relationship issues."

“We have had no opportunity to refer (clients) to a counselor who can sign, who is deaf, in the area,” said Karen Garofallou, an ILCHV staffer who interpreted the conversation between this reporter and the doctor. “So it’s been really wonderful to have Dr. Wolff move to the area and provide people counseling services. There have been people who say they can sign, but I’ve been doubtful that that really was a skill. From time to time you heard about people who could sign, as opposed to people who were fluent in ASL (American Sign Language).”

“It would be like if you’re talking to Karen and you’re using two different languages,” Wolff added. “You’re an expert in English, and your Spanish is so-so. Karen is an excellent speaker in Spanish, and her English is so-so. It’s a language issue. When you communicated there would be a broken language between you. You might not be able to understand the full meaning of that language. ASL is a language separate from English. The communication flows better when you both use ASL.”

Wolff grew up in Middletown, N.Y., and received his bachelor of science degree in psychology from the State University of New York at New Paltz. He graduated with a master's degree in developmental psychology and a specialist degree in school psychology from Gallaudet University in Washington, D.C . Prior to that, he completed a full-year internship as a school psychologist at the South Carolina School for the Deaf and Blind.

He was later hired as a school psychologist for the New York City Board of Education at the city's only public school for the deaf (P.S. 47). He also worked as part of the specialized Committee on Special Education (CSE) for the Hearing Handicapped and Visually Impaired (District 75), a separate citywide district for students with more severe disabilities, including special education programs for deaf and hard of hearing students age 3-21.

Wolff’s work shifted from a mix of counseling, assessment and CSE meetings in a single school to a role that was strictly assessment and CSE meetings, which wasn’t as satisfying to him.

The Scranton State School for the Deaf was his next professional outpost. He worked in a dorm as a counselor, providing emotional support for about 50 students who lived in the dormitory from Monday through Friday. The school had an enrollment of about 100 students, ranging in age from 5-21. The school was closed in 2009 due to budgetary problems.

“At that time I also decided to go back to school, so I also had to concentrate on meeting the requirements for my Ph.D.,” Wolff said. “Walden University is an online distance learning program and gave me a lot of flexibility so I could work full time and go to school full time. I left the job at Scranton for four months to complete my practicum as part of the doctoral program requirement. Then I did my full-year internship at Lexington School for the Deaf.”

He earned his Ph.D. from Walden University with a dual specialization in counseling and organizational psychology. His dissertation was about what influenced prelingually deaf adults’ decision to have cochlear implants and what effect the implant had on their quality of life.

Including the internship, he spent seven years at Lexington Center for Mental Health Service in Queens, N.Y.

“I loved it at Lexington. The people that I worked with were wonderful. It was nice to have deaf and hearing supports. It was a signing environment; everybody signs there. It was very accessible to me. It was very nice. After I got married and our son was born, my wife and I were trying to decide where would be the best place to raise our family. So we had to consider family, buying a house, the environment, and that’s when we decided to move out of New York City."

Because his wife grew up in the Albany area, the Wolffs decided to move there. Soon after moving to the area in August 2009, Wolff set up a private practice, eventually leasing office space at the ILCHV in January 2010.

Wolff teaches ASL at Hudson Valley Community College in Troy, and he advocates for real-time closed captioning on the local television stations. During this past winter, in which the Tri-City area experienced severe weather, one TV station, WTEN, provided live closed captioning. That was in large part due to Wolff.

“I work with individuals, meet them where they’re at in their everyday (lives),” Wolff said. “I give them the coping skills so they can manage their own lives.”

For more information on Wolff, go to www.drrussellwolff.com.

Amy Halloran, a writer, lives in upstate New York with her sons and husband. Her blog, where she explores family’s life in growing and cooking food, is at www.amyhalloran.com .


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